Residential Graywater System Installation

We do not charge for estimates if you are in the Austin area (defined as a 40 mile “travel” distance, mapped from our office). Outside of this distance, we charge a small travel fee depending on the distance away from our office, which you can inquire about when you call our office.

While we love having the opportunity to present a quote for our services to you, we have to be realistic and understand that we only have some much time in a day. We have a passion for educating people about the systems we install. Especially if you are thinking about a rainwater harvesting system, our consultation is essentially an educational session where we walk you through all of the various options for you and what an optimized and cost-effective rainwater harvesting system would look like. But it takes time to do this.  Pair this with traveling far from our office and you can see where we need to charge a small travel fee.

If you are located far away from our office and you don’t have other local rainwater harvesting contractors to contact, you can certainly email us any house plans, site pictures, etc, and we can create a “site unseen” estimate for you. This will help determine if the project is within your budget range or if some design changes need to be made in order to facilitate a more efficient and cost effective system.

We pride ourselves on providing great customer service and great services that solve your problems.  We are fortunate to have a healthy construction schedule due to our customers trusting us to solve for their water conservation needs or their stormwater management issues.  We have been running between a 45 to 90 day backlog for a few years now, depending on the time of year.

While we try to get to every project as quick as we can, we want to spend the appropriate amount of time on each and every project to make sure it’s done right.  You want this on your project just like all our other customers.  The best thing to do is to contract with us as soon as you can after receiving your estimate for the work.  This will lock your place in on our schedule.  Upon contracting, we will provide you with a tentative start date for your project so that everyone can be on the same page and know what to expect.

Absolutely!  We provide a 12 month workmanship warranty on all systems we install.  This means that if there is something that doesn’t function correctly within the system within the first 12 months after job completion or system commissioning, then we will come back out, at no charge to you, to fix the issue.

Any material or equipment warranties convey to you at the time of job completion or system commissioning.  If a piece of equipment fails during its warranty period, no matter if it happens during our 12 month workmanship warranty period or afterwards, we will only charge a service call fee but the piece of equipment will be replaced at no charge to you.

On our drainage systems, there is nothing like a big rain event to test our work.  Sometimes there are small tweaks that have to be made after the initial installation due to new information about the flow of stormwater through the system.  If the changes are required to ensure the remedy of the originally stated drainage problem, then we will come out and make the necessary changes at no charge to you.  If another drainage issue has come to light that was not part of the originally stated problem, then an additional charge will be assessed if you want us to correct the new issue.