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I considered going the cheap way with commercial rain barrels, but I'm so glad I spent the money on a system from Innovative Water Solutions. After two good rains, the tank is full, the water hose attaches perfectly, there are no leaks, and -- best of all -- no mosquitoes! It's great to have professional-quality plumbing and construction instead of a DIY job.

Melynda N. Austin, TX
I had a great experience with Innovative Water Solutions. They all were very patient with our questions and ongoing maintenance issues. I have recommended them several times and am very glad I chose them for the job.

Sheryl W. Austin, TX
I have nothing but complimentary things to say about IWS. They were very responsive, both with respect to the initial installation and answering any questions we had afterward. Our experience was entirely positive and I would hire them again if the need/desire arose.

Michael K. Austin, TX
I can't say enough good things about their crew: they worked their butts off in the dead of winter, were knowledgeable, prompt and courteous. And the finished drainage job was beautiful; I've gotten a lot of compliments from the neighbors on it.

Lisa F. Austin, TX
IWS designed and installed a 10,000 gallon potable rainwater system for me. I was completely impressed by the promptness, professionalism, and competent demeanor of the installation crew. I strongly recommend you consider IWS if you want to install a system.

Ken G. Llano, TX
Innovative Water Solutions has been efficient and easy to work with. They installed and maintain our rainwater harvesting system and were readily available when we had one minor issue. No complaints about service or quality. We are going to install another system for the house we are building on the same property.

Jane C. Caldwell, TX
From the time we first met Chris, we were excited about his knowledge and enthusiasm for rainwater collection and erosion control. We knew right away that we had confidence in what he was telling us as he created the plan for our system. The whole team at IWS is knowledgeable, friendly and professional. We are very pleased with our system design and how well it is operating.

Laura P. Dripping Springs, TX
The people at IWS came up with a totally effective and economical fix for what potentially could have turned into a drainage problem in the front of our home. We are very happy with the way the project looks and how effectively it works.

Roger D. Austin, TX
I had a great experience with IWS. They were accommodating to my requests, flexible working with my builder, and installed everything with a short construction window. Everyone on the crew did a quality job. I highly recommend them.

Vernon M. Austin, TX

Innovative Water Solutions LLC

4.2

Based on 30 reviews

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VM A.

19:55 02 May 22

We also were not impressed with this company. They came out to inspect the storm water issue on our property and even gave some verbal recommendations on what they might do to fix it. The person was courteous and seemed legit, so I was hopeful. But then we never heard from them and never received a quote. I sent one email asking about it but got no reply.

Jack Swingler

16:01 29 Sep 21

We did a whole house system with Innovative, a substantial investment. They are nice people, and we enjoyed working with them. While the rainwater is one of the great things about the house, Innovative is very unresponsive and provides less than expected service after the sale.

Tracy Fritz

03:36 03 Jun 21

We are in the midst of a project with Innovative Water Solutions, and it is not going well. We received a proposal to replace the gutter system and lay an underground pipe to carry water to the street. Because IWS is busy, the project has to be broken into two parts: gutters first, pipes later. It took a month to get a date for the gutters, and it will take 10-12 weeks for the pipe. Not great, but OK. The problem is this: they installed one of the gutters in the wrong place. Instead of putting it in front of the house so that water drains down the driveway and into the street, they placed it on the side, so that it drains into an enclosed side yard. We discussed gutter placement with Dennis when the proposal was created and again on the day that they were installed. When the crew left and we realized what they had done, my husband called and emailed Gabe, the project manager. He has not heard back. As I write this, we are experiencing torrential rains and a small pond is developing near the foundation of my house. Exactly what we wanted to avoid and why we were having the work done to begin with. Very disappointing.

Jacob King

00:03 04 May 21

We got our quote quickly and then had to sit on repairs for a few months. When we called them back, the quote was honored and a walkthrough was scheduled within a day or two. Once work began, the team was quick, efficient, and friendly. They did a great job digging around fencing and an A/C unit, not to mention rocks and weed block fabric. Fantastic job all around.

Tina Brown

13:45 27 Feb 21

Outstanding people to work with. They installed the rain water collection system 4 years ago - functioned perfectly. I had a few questions along the way for maintenance issues, very helpful and easy to work with. I purchased a spare water pump to keep on hand in case of a failure, there pricing was more than reasonable. The big freeze came to Texas this year and we suffered some freeze damage ( this was my fault - I didn't drain the systems gutter collection pipes ) Gabe and his crew replaced the damaged pipes in 1 afternoon. These guys are great to work with and prompt, they were on the job just a few days after we called. Unbelievable response time considering there work load. From design, construction, maintenance, information and repairs - THEESE ARE THE FOLKS TO CALL!! 6 out of 5 stars!

Jill C.

16:04 16 Sep 20

These folks did some drainage improvement work for us. We received bids from a few other reputable establishment before selecting Innovative Water Solutions. Their project design plan and installation work was excellent. We have had several heavy rains since work was completed and the improvements are dramatic. The cost was also reasonable and affordable.

Lance Wright

19:17 07 Aug 20

Called for help with our water pump (needed replacing) and was able to get an appointment the next day. Jacob came out and ran into some issues with our particular setup (wasn't installed by Innovative) and spent hours trying to figure it out. Eventually Chris came out as well and it turned into an all day job. Despite the hour, they stuck with it to make sure it was fixed (and my family had water). I can't recommend them enough. Will definitely have them back to do some maintenance and improvements.

Paul Spurlin

23:28 17 Jun 20

The guys came and gave me a consultation to optimize my previously installed rainwater collection system. They had some great ideas, and implemented them at a good price. Everything looks great, the team was very professional

Sarah Robbins

19:32 19 Jul 19

Chris did a rainwater collection plan for me in 2013. Along with my builder, I installed it. It is the best system I have living off the grid in South Texas. My water is delicious and I have wonderful ice. The water in my area is typically from wells and is full of boron and salts, has a foul taste and is not good for plants. My rain water is pure and delicious and painless!!

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